Debug mode is ON — this increases power consumption and reduces battery life.
Use Google Chrome or Microsoft Edge on a computer. Safari, Firefox and phones cannot access USB devices.
1Select COM Port
Connect your device to this computer using the included USB Config Cable, then click Scan Ports.
Make sure the USB driver is installed first.
On Windows 11, if the port still doesn't appear:
How to fix →
2Connect Device
Make sure your device is powered on (blue LED should be on) before connecting.
Not connected
Select a COM port above, then click Connect.
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3Configure & Apply
Setup
Advanced
Device Info
Network
SIM, server and regional band settings
APN ?
Confirm APN with your SIM card provider — an incorrect APN may prevent the device from connecting. Examples: iot.1nce.net, hologram, internet.
APN cannot be empty.
Server & Port ?
Domain name or IP address. Do not include http:// or https:// — enter the address and port separately.
Region / Network Mode ?
🌍
Global
Europe · Asia · Africa
🇺🇸
USA / Canada
LTE-M only
🇦🇺
Australia / NZ
LTE-M · Band 28
📶 NWM,0,0,2 + BAND,0,0,f — LTE-M with 2G fallback, auto band
Working Mode ?
How often the device reports its location
First time? Use Mode 1 (Real-time). Other modes may sleep when not moving, which can look like a malfunction.
Mode 1 — Real-time Recommended for testing
📡 Continuous tracking. Device always reports at fixed interval.
Interval
sec
(10 – 600 sec)
Mode 3 — Ultra Low Power
🔋 Maximum battery life. Best for long-term asset tracking.
Interval
hr
(1 – 24 hr)
Mode 7 — Smart Low Power
⚡ Reports when moving (T1), sleeps when stationary (T2). Recommended for most use cases.
T1 (Moving)
min
(10 – 1440 min)
T2 (Stationary)
hr
(1 – 24 hr)
Mode 0 — Mix Mode Slightly higher power than Mode 7
⚡ Active when vibrating (T1), low-power when still (T2).
T1 (Active)
sec
(10 – 600 sec)
T2 (Sleep)
hr
(1 – 24 hr)
Need a different mode? Use Advanced → Advanced Command to enter a MODE command directly.
Mode guide →
Debug Mode
Verbose logging for testing — increases power use
Enable debug output
Disable after testing to save battery.
Advanced Command
Send one or more raw commands, in order
⚙️ For advanced users. Commands run top-to-bottom after a wake-up (ETS). The tool adds REBOOT at the end to save — unless the last line is already MODE, REBOOT or QTS. Unknown commands are blocked.
Danger Zone
Irreversible — erases all settings
Restores the device to factory defaults. This cannot be undone.
Device Information
Current configuration read from the device
Connect your device and click View Settings to load its current configuration.
Configuration applied! Device is restarting. Please wait 2–5 minutes before checking your tracking platform.
Factory Reset
This will erase all settings and restore factory defaults. This cannot be undone.
1
Waking up device
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2
Restoring factory defaults
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Factory reset complete. The device is now at factory defaults and is still connected. Settings shown above no longer reflect the device — reconfigure and Apply, or click View Settings.